Oahu Airport Express             Honolulu Airport Shuttle
  • Home
  • Prices
  • Arrivals
  • Departures
  • Comments/Blog

Review From YELP!

3/22/2011

0 Comments

 
5/11/2009

I used these guys four times over the course of two back to back trips. 

Dave (I believe that's his name), the owner, is a bit gruff on the phone, but the driver he assigned to pick me up, Candy, is a real nice lady. 

Prior to traveling, I was given the instructions as to how the pick up would go down. They would be monitoring my flight so they could see if I was on time or delayed. Upon landing and retrieving my bag, I was to call and indicate that I was ready to leave. They would tell me exactly where to stand and *boom*, I'd be whisked away. 

It went just like that. 

When we were wheels down in HNL, I turned on my phone. I had a message from Candy, introducing herself as the driver who would be taking me to my hotel and that I should give her a call when I had my bag and was ready to go. Went to baggage claim, walked out and called her. Within a couple of minutes, she was at the curb and off my partner and I went. 

During the trip to the hotel, I asked about paying with a credit card. Candy hesitated because I suspect she wanted the cash out right. I hesitated because I was saving the cash for my final destination. After a little back and forth, it was clear I wasn't paying with anything but the CC. When I told her what time I wanted to be picked up the next day, she was there early and ready to go. She got us back to the airport, no muss no fuss. 

I indicated that I'd need pick up service the following Friday and she said to just call her direct.  When I came back, the same procedures applied on my arrival and she took me to my hotel. Three days later, she picked up the FOH and I at our hotel to take us back to the airport. 

This is where stars are lost. She had her other half in the van, which I suppose isn't that big of a deal, but very slightly unprofessional. The worst part was that she took a personal phone call as we got closer to the airport. We hit unexpected traffic and took a little longer to get to the airport than expected, so just as we got off the highway, I wanted her to get a jump start on getting the credit card approval so we could arrive curbside and get going. She was still on the phone, so I said, "Candy, let's get the credit card started". She told her friend she had to go, but apparently the friend kept on talking. So did she. Finally, I waved the credit card in the air and said, "Let's do this. Now." 

All in all, very reliable and I would recommend Candy to anyone needing car service to Waikiki. We paid 30.00 each time for the two of us and all of our bags. 

Don't try to take a cheaper route to the hotels like my FOH did...he thought he'd save a few bucks and he ended up taking a much longer route because of so many stops. 

PM me if you'd like Candy's cell. I told her I'd like to give it to anyone who may need transportation arrangements and if I returned to HNL, I would certainly call upon her.


0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Oahu Airport Express Logo

    Archives

    May 2015
    November 2014
    April 2014
    March 2011
    October 2010
    April 2010
    March 2010

    Categories

    All
    Events
    Oahu Airport Express
    Traffic Advisories

    RSS Feed

Powered by Create your own unique website with customizable templates.